Solventum Dental Solutions Devices Repair Request

3M Health Care is now Solventum.

We are an independent healthcare company dedicated to finding breakthrough solutions to your toughest challenges. Visit Solventum.com to learn how our diverse portfolio can help you perform at your best.

We're here to help!

At the Solventum Dental Solutions Service Center, Solventum-certified service and repairs are performed by trusted and trained experts. Please complete the form below to request service for any of your 3M or Solventum branded dental equipment. You will receive an email with shipping instructions. If you have order status questions, please contact our Customer Service at 1-800-292-6298 Option 1.

All fields are required unless indicated optional

Email Address *

First Name *

Last Name *

Account Name *

Business Phone *

Country/Region *

Ship-to Address

Street Address *

Address 2

City *

State or Province *

Zip or Postal Code *

Bill-To Address (if different from ship-to address)

Street Address

Address 2 (Bill-To)

City (Bill-To)

State or Province (Bill-To)

Zip or Postal Code (Bill-To)

Device Information

Device Model Type *

Device Serial Number (For Elipar lights the serial number is inside the battery compartment on a sticker/label, for Paradigm Lights, the serial number is on a sticker/label on the outside.) *

Purchase Order Number (For Dealers and Distributors only)

Reason for Service/Repair

Was there any injury or adverse event that occurred to the patient or caregiver?  *

Is this request due to unintended mishandling or accidental misuse? *

Are you alleging a problem or complaint with the product? Explain the issue. *

If yes, please explain.

3M Sales Rep Name (Optional)

3M Sales Rep Email (Optional)

Please acknowledge – Fees may apply based on warranty status.

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